Consumer Health Data Notice
Some laws, like Washington's My Health My Data Act and Nevada's consumer health data law, treat information that could suggest something about your physical or mental health as "consumer health data." A breakup app collects some of that, so this notice lists it on its own. It adds to our Privacy Policy, which covers everything else.
What we collect
- Urges. What you write to your friends instead of your ex, and their replies. Deleted from our servers after 24 hours.
- Check-ins. Your daily yes or no answer, and the Streak Savers that cover a missed day.
- Slips. When contact happened and what kind it was, reports from friends, and your answer.
- Line hits. The time of each text or call to the Ex-Tax line, never the words. If a text has crisis words in it, we mark that hit as a crisis text, so it never reaches your friends or your stats. Line hits are deleted after 365 days.
- Passes. When you used a pass and what kind it was, including a safety pass, and the reason you type for a co-parenting or legal pass.
- Your streak. When it started, your best streak and your rank.
The AI coach, your "why", your contacts and your ex's details stay on your iPhone and never reach us.
Where it comes from
From you in the app, from your friends (their slip reports and replies), and from Twilio, which runs the Ex-Tax line, for the time of each text or call.
Why we collect it
Only to run Ex-Tax for you and your friends: your streak, the line's replies, passes and their prices, check-ins, and the heads-ups and requests you send your friends. We don't use it for ads, we don't build profiles from it, and we don't sell it.
Who gets it
- Your friends, as described in What your friends see. They never see crisis texts, safety passes or the reasons you type for co-parenting and legal passes.
- Supabase stores it for us. Twilio runs the line. Apple delivers notifications and, with RevenueCat, handles Ex Pass purchases, which show when you bought a pass. Each processes it only to provide its service to us.
- Anyone the law requires, such as a court order. We don't hand it over just because someone asks, and where the law allows, we tell you first.
We never sell consumer health data.
Your consent
Before you sign in, the app asks for your consent with its own checkbox, separate from the Terms and Privacy Policy: "I consent to Ex-Tax collecting my consumer health data and sharing it with the friends I add." That covers both collecting it and sharing it with the friends you add. Without it, you can't create an account. You can withdraw your consent at any time by deleting your account with Settings > Delete account, which deletes this data along with your account.
Your rights
Wherever you live, you can ask us:
- whether we collect your consumer health data, and for a copy of it;
- for the list of everyone we've shared it with;
- to delete it, including from our processors;
- to stop collecting it, by withdrawing your consent.
Email support@extax.app. We may need to confirm it's your account first, and we answer within 45 days. If we turn down a request, you can appeal by replying to our answer with "appeal". We answer an appeal within 45 days. If you're in Washington and still disagree, you can contact the Washington State Attorney General.
Contact us
Questions or requests: support@extax.app.